Marina Services Associate

3 days ago


Charleston, West Virginia, United States Aramark Full time

**Job Summary**

The Marina Services Associate is responsible for ensuring guest satisfaction at the marina location by navigating vessels, assisting guests with boat operations, maintaining the dock area(s), cleaning and restocking vessels, and providing general customer service.

**Key Responsibilities**

  • Cleans and maintains docks and public areas to ensure safety and satisfaction of guests and marina staff.
  • Ensures customers understand boating safety, operation of the vessel, and aids with docking and piloting of boats.
  • Cleans interior and exterior of vessels to ensure safety and satisfaction of guests.
  • Restocks, refuels, maintains, and prepares vessels for guests.
  • May assist customers with transporting luggage.
  • Greet customers and assist with inquiries or concerns while anticipating the customers' needs.
  • Provides excellent service and positive demeanor towards guests, customers, clients, co-workers, etc.

**Requirements**

  • Previous experience working in a marina is preferred.
  • Demonstrates excellent customer service skills.
  • Must possess a valid driver's license.
  • Demonstrates interpersonal and communication skills, both written and verbal.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

**About Aramark**

Aramark is a leading provider of food and facilities services to businesses, institutions, and events. We are committed to delivering exceptional service and creating a positive experience for our guests.



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