Lead Store Associate Part-Time

5 days ago

Augusta, Maine, United States DSW Full time
{"**Job Summary**": "We are seeking a highly motivated and experienced Lead Store Associate to join our team at DSW. As a key member of our store leadership team, you will be responsible for driving sales and results, while promoting a positive work environment and executing operational processes in compliance with company standards and policies.", "**Key Responsibilities**": "

* Maintain In-Store Experience by modeling CEL behaviors, redirecting associate behaviors to achieve store goals and responding to customer requests and/or feedback with a high sense of urgency.

* Ensure customers have a positive experience by maintaining DSW store standards.

* Responsible for all activities related to the cashwrap including creating a culture of promoting DSW loyalty program amongst associates and customers.

* Meets metric based goals by reviewing, understanding and clearly communicating daily/weekly/monthly goals.

* Reviews daily communication; plans and assigns tasks throughout the day and follows through with required actions.

* Performs other duties as assigned by the Store Manager or other leader.

* Performs all other associate duties within store.

* Increase sales and success by maintaining sales floor and stockroom, enable the flow of merchandise to ensure an appealing experience to consumers.

* Helps supervise and participates in the planning and execution of all inventory management related activities including but not limited to; freight receipt, placement, markdown and MOOS.

* Assists management with all omni activities in store including but not limited to Charge/Send, BOPIS/BOSTS, Delivery.

* Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor.

* Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly.

* Maintains supply inventory to ensure successful floor moves, markdowns and fulfillment in areas of stockroom, cashwrap, clearance and non-sales areas.

* Performs, maintains and completes all information related to audits, donations, transfers, mismates, damages, etc.

* Work closely with the store leadership team to understand and follow policy and procedure

* Support team by training, coaching, and providing feedback of others to the management team in an efficient manner

* Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up.

* Supports team in managing payroll and associate timekeeping activities

* Recognize associates through our company recognition tools.

", "**Requirements**": "

* Minimum 2 years retail experience

* Minimum high school graduate or equivalent

* Must be available to work a flexible schedule including nights, weekends and holidays

* Good verbal and written communication skills

* Professionalism

"}

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