Social Impact Analyst

1 week ago


Waltham, Massachusetts, United States Jewish Family & Children's Services of Greater Boston Full time
About Us

Jewish Family & Children's Services of Greater Boston is a leading social services organization dedicated to helping individuals and families build a strong foundation for resilience and well-being. With a rich history spanning over 150 years, we serve and employ people of all faiths, backgrounds, cultures, and abilities.

Job Summary

We are seeking an experienced Social Impact Analyst to join our team in Waltham, MA. As a key member of our Evaluation and Impact team, you will play a vital role in measuring the impact of our social service programs and supporting continuous improvement.

About the Role

This is a one-year position with the possibility of an extension. You will work collaboratively with our program staff and Manager of Evaluation and Impact to design and implement surveys, analyze data, and prepare written reports. Your primary focus will be on developing and implementing feedback tools to enhance program learning and support funder and accreditation requirements.

Responsibilities
  • Draft survey content in collaboration with program staff and Manager of Evaluation and Impact.
  • Implement surveys using SurveyMonkey and distribute them to relevant stakeholders.
  • Track implementation progress, monitor response rates, and suggest adjustments as needed to improve response rates.
  • Provide program staff with data from their surveys for monitoring purposes.
  • Clean data in preparation for analysis.
  • Conduct tools research and literature reviews as part of broader program evaluation projects.
  • Prepare written reports based on survey and client data to comply with funder and accreditation requirements.
Requirements
  • Strong interpersonal and written communication skills.
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Experience with SurveyMonkey or other feedback systems preferred.
  • Excellent teamwork skills - a collaborative colleague and team player able to learn from and support colleagues.
Salary

The estimated salary for this position is between $65,000 and $80,000 per year, depending on experience.



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