Customer Experience Specialist
1 week ago
At Lane Bryant, we're passionate about empowering women through fashion. Our brand has been a leader in the plus-size market for over 120 years, and we're committed to creating a welcoming and inclusive environment for all customers. Our team is dedicated to providing exceptional customer experiences, and we're looking for talented individuals to join us in this mission.
The Role
We're seeking a Customer Specialist to join our team. As a Customer Specialist, you'll be responsible for providing top-notch customer service, engaging with customers to understand their needs, and helping them find the perfect products. You'll work closely with our store team to create a positive and inclusive shopping experience for all customers. If you're passionate about fashion, customer service, and making a difference in the lives of our customers, we want to hear from you.
The Impact You Can Make
In this role, you'll have the opportunity to:
- Welcome customers and engage with them to understand their needs and preferences.
- Share your knowledge of our products and services to help customers find the perfect fit.
- Uphold our brand's visual standards and maintain a clean and organized store environment.
- Promote in-store events and programs that support our brand's mission.
- Contribute to the store's success by maintaining high standards of customer service and sales.
You'll Bring to the Role
We're looking for individuals who possess the following skills and qualities:
- Prior retail experience or customer-focused experience.
- A passion for fashion and customer service.
- Flexible availability, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Proficiency with technology, including our store systems.
Benefits
We offer a range of benefits to our employees, including:
- Merchandise discount at our brands.
- Support for your individual development and growth opportunities within our company.
- A culture of giving back, with opportunities to support our philanthropic partners.
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