Automotive Parts Specialist
2 weeks ago
An Automotive Parts Specialist plays a crucial role in the automotive, industrial, or equipment parts sector, ensuring efficient and precise customer service. This position entails assisting clients in identifying, sourcing, and purchasing the appropriate components, managing organized inventory, and contributing to the overall effectiveness of the parts sales operations.
Key Responsibilities
- Customer Engagement:
- Greet and assist customers with a friendly and professional attitude.
- Listen carefully to customer needs, providing tailored solutions.
- Deliver accurate details regarding parts availability, pricing, and specifications.
- Parts Identification and Procurement:
- Help customers find the correct parts based on their specific requirements.
- Utilize catalogs, manuals, and digital resources to locate and verify parts.
- Work with team members to source rare or specialized components as needed.
- Inventory Oversight:
- Keep the parts counter and display area organized and tidy.
- Receive and inspect incoming shipments, ensuring proper stocking of inventory.
- Monitor stock levels regularly, restocking items and initiating orders to avoid shortages.
- Sales Processing:
- Accurately process customer transactions using the point-of-sale system.
- Provide pricing information, accept payments, and issue receipts.
- Recommend related parts or accessories to enhance customer purchases.
- Technical Assistance:
- Respond to basic technical inquiries from customers regarding installation and compatibility.
- Collaborate with experienced staff for more complex technical questions.
- Record Keeping:
- Maintain accurate records of transactions and customer interactions.
- Prepare reports on sales performance, inventory status, and customer feedback as required.
- Team Collaboration:
- Work effectively with colleagues in sales, service, and management to ensure a seamless customer experience.
- Communicate clearly to coordinate parts availability and customer requests.
- Customer Relationship Management:
- Build and maintain positive relationships with customers through exceptional service.
- Encourage repeat business by establishing trust and rapport.
- Administrative Support:
- Assist with administrative tasks such as data entry and maintaining parts catalogs.
- High school diploma or equivalent; relevant coursework or technical training is advantageous.
- Prior experience in a parts-related position, customer service, or retail is preferred.
- Excellent communication skills and a customer-oriented mindset.
- Basic computer proficiency, including familiarity with point-of-sale systems and inventory management software.
- Strong attention to detail and organizational skills.
- Full-Time Position
- Hourly Pay Rate: $11
- 1st Shift Availability
- Weekly pay while employed through Career Concepts
- Benefits available during employment with Career Concepts
- Temp-To-Hire Opportunity
- Benefits after the probationary period
Career Concepts is a premier locally owned staffing agency in Western Pennsylvania and New York, dedicated to connecting exceptional talent with outstanding opportunities. We pride ourselves on our commitment to excellence, innovation, and continuous growth, delivering unparalleled services to both our clients and candidates.
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