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Restaurant Operations Manager

2 months ago

Ft Pierce, Florida, United States SEQ Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at SEQ. As a Shift Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of associates to achieve our goals.

Key Responsibilities
  • Leadership and Team Management: Supervise and motivate a team of associates to achieve sales and customer satisfaction goals.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and maintaining a clean and safe environment.
  • Financial Management: Manage cash handling, sales, and labor costs to achieve profitability goals.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, escalating issues to management as needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum of two years of experience in a management role, preferably in the food service industry.
  • Skills: Strong leadership and communication skills, ability to multitask and prioritize, basic computer literacy, and a valid driver's license.