Operations Manager
2 months ago
Welcome to a dynamic opportunity with Loves Travel Stops & Country Store, a prominent company in the travel industry. We are seeking a seasoned Operations Manager to lead daily operations and drive excellence in efficiency, quality, and customer satisfaction.
Key Responsibilities:
- Oversee multiple business operations, including retail stores, fuel, restaurants, and truck care services, to ensure seamless customer experiences.
- Maintain a safe, clean, and well-maintained facility to meet customer expectations.
- Develop and implement efficient inventory management and merchandising strategies to drive sales.
- Collaborate with the General Manager to execute tasks, manage schedules, and analyze financial reports.
- Recruit, train, and develop a high-performing team of retail professionals.
Requirements:
- 2+ years of experience in retail management, preferably in big box, grocery, or department store environments.
- Proven track record of managing high-volume operations and analyzing financial data.
- Excellent communication and customer service skills, with the ability to work effectively with diverse teams.
- Strong organizational and multitasking abilities, with a focus on attention to detail.
- Valid driver's license and ability to pass pre-employment screenings.
Essential Skills:
- Ability to work varied shifts, including weekends and holidays, to meet business needs.
- Strong analytical and problem-solving skills, with a focus on driving business results.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Physical requirements include standing, walking, lifting, and climbing, with a focus on maintaining a safe working environment.
Loves Travel Stops & Country Store is a company that values customer satisfaction and employee well-being. We prioritize a culture of excellence and community involvement. If you are a motivated and results-driven professional with a passion for retail operations, we encourage you to apply for this exciting opportunity.
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