Fire Alarm Operations Manager

7 days ago

Washington, Washington, D.C., United States Blue Signal Search Full time
Fire Alarm Operations Manager

A seasoned leader is sought to oversee and enhance fire alarm service operations at our esteemed client. This pivotal role focuses on managing field service activities, ensuring the highest standards of technical support, and maintaining strong customer relationships.

About the Role
  • Oversee and guide a team of fire alarm technicians, ensuring the highest levels of technical proficiency and service quality.
  • Conduct regular performance audits, ride-alongs, and quality control tours to maintain and enhance service quality.
  • Troubleshoot complex issues and perform advanced programming on various fire alarm systems.
  • Facilitate goal setting and perform annual performance reviews to foster professional growth of technicians.
  • Liaise with sales and support teams to aid in technical solutions and customer satisfaction.
  • Oversee small to medium renovation projects, ensuring they are completed on time and within budget.
  • Ensure compliance with all building safety codes and regulations during project execution.
Requirements
  • High School Diploma required, Associate degree in a related field preferred. Minimum of 10 years of experience in fire alarm systems or a related field.
  • NICET Fire Alarm Systems Level III certification or the ability to obtain within 90 days of hire.
  • Proven ability to manage and direct a technical service team.
  • Extensive knowledge of MS Office, SharePoint, and various FA system programming software.
  • Excellent interpersonal and communication skills to interact effectively with all levels of staff and clients.
  • High level of precision in work and the ability to handle multiple tasks simultaneously.
  • Ability to obtain US clearance; active TS clearance is a plus.
  • Must possess a valid driver's license with a clean driving record.
About Blue Signal

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more

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