Hotel Front Desk Representative

1 week ago


San Diego, California, United States Horton Grand Hotel Full time
Front Desk Agent Opportunity at the Horton Grand Hotel

The Horton Grand Hotel, a boutique hotel located in the heart of San Diego's Gaslamp Quarter, is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience.

Key Responsibilities:
  • Provide outstanding customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Stay up-to-date with hotel policies, procedures, and services.
What We Offer:
  • Competitive pay and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Two weeks of paid vacation to start, with accrual rate increasing with tenure.
  • Medical, dental, and vision benefits covered at 80% by the employer.
  • 401k plan.
  • Nine paid company holidays.

If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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