Front Desk Representative
2 days ago
The Front Desk Agent is responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Responsibilities- Welcomes guests in a friendly and professional manner, providing a warm and welcoming atmosphere.
- Registers guests, issues room keys, and provides information on hotel services and room location.
- Processes all payments accurately and efficiently, in accordance with established hotel policies and procedures.
- Provides excellent customer service, responding to guest requests and resolving any issues in a timely and professional manner.
- Communicates effectively with management and other hotel staff to ensure seamless operations.
- 1-2 years of customer service experience.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic knowledge of computers and software, including ability to use email, word processing, and hotel management systems.
- Excellent benefits package, including medical, dental, and life insurance, as well as 401(k) with company match.
- Opportunity to grow and develop within the company, with a focus on promoting from within.
Excel Hotel Group is a fully integrated property ownership, management, and development company, committed to providing exceptional guest service and creating a positive work environment for our employees.
", "company": "Excel Hotel Group", "location": "", "salary": "$18.00 per hour", "benefits": "Excellent benefits package, including medical, dental, and life insurance, as well as 401(k) with company match", "qualifications": "1-2 years of customer service experience, ability to work in a fast-paced environment and multitask effectively, basic knowledge of computers and software, including ability to use email, word processing, and hotel management systems"}-
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San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time{"title": "Front Desk Agent", "description": "Join Our Team at Kona Kai Resort & SpaWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Kona Kai Resort & Spa, a Noble House Resort. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and...
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