Hotel Front Desk Representative

4 weeks ago


San Diego, California, United States Mission Bay Inn San Diego Full time

We are seeking a highly skilled and professional Hotel Front Desk Agent to join our team at Mission Bay Inn San Diego. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay with us is memorable and enjoyable.

Your primary responsibilities will include:

  • Welcoming and registering guests, providing them with a warm and friendly welcome to our hotel
  • Managing guest information, including room assignments and key distribution
  • Responding to guest inquiries and resolving any issues that may arise during their stay
  • Collaborating with the housekeeping department to ensure that guest rooms are ready and clean

In addition to these responsibilities, you will also be responsible for:

  • Handling customer complaints and resolving issues in a professional and courteous manner
  • Processing guest payments and managing their accounts
  • Providing information and assistance to guests regarding hotel amenities, services, and policies

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure and as part of a team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Basic computer skills and knowledge of Microsoft Office

Compensation: $16 - $18 hourly



  • San Diego, California, United States Horton Grand Hotel Full time

    Front Desk Agent Opportunity at the Horton Grand HotelThe Horton Grand Hotel, a boutique hotel located in the heart of San Diego's Gaslamp Quarter, is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience.Key...


  • San Diego, California, United States Horton Grand Hotel Full time

    Front Desk Agent Opportunity at the Horton Grand HotelThe Horton Grand Hotel, a boutique hotel located in the heart of San Diego's Gaslamp Quarter, is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience.Key...


  • San Jose, California, United States Hotel De Anza Full time

    Hotel Front Desk RepresentativeAs a Hotel Front Desk Representative, you will be the first point of contact for our guests, providing exceptional service and creating a memorable experience.Key Responsibilities:Process guest registrations and check-insCommunicate hotel services and promotionsRespond to guest inquiries and resolve issuesProcess forms of...


  • San Diego, California, United States Mission Bay Inn San Diego Full time

    Hotel Front Desk RepresentativeWe're seeking a highly skilled and professional Hotel Front Desk Representative to deliver exceptional guest experiences at our Mission Bay Inn San Diego. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and ensuring their stay with us is nothing short of outstanding.Key...


  • San Diego, California, United States Excel Hotel Group Full time

    {"title": "Front Desk Agent", "description": "Job SummaryThe Front Desk Agent is responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area. This role requires strong communication and problem-solving skills, as well as the ability to work in a...


  • San Diego, California, United States Choice Hotels Full time

    Job Title: Front Desk RepresentativeChoice Hotels International is seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Manage guest...


  • San Diego, California, United States Margaritaville Hotel San Diego Gaslamp Quarter Full time

    Front Desk AgentAre you a people-oriented individual with a passion for delivering exceptional guest experiences? We're seeking a Front Desk Agent to join our team at the Margaritaville Hotel San Diego Gaslamp Quarter.Responsibilities:Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.Efficiently handle check-in...


  • San Diego, California, United States Mission Bay Inn San Diego Full time

    We're seeking a skilled and courteous Hotel Front Desk Agent to provide exceptional service to our guests at Mission Bay Inn San Diego. As a key member of our team, you'll be responsible for delivering a warm and welcoming experience to every guest, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Manage guest information,...


  • San Diego, California, United States Margaritaville Hotel San Diego Gaslamp Quarter Full time

    Front Desk AgentAre you a people-oriented individual with a passion for delivering exceptional guest experiences? We're seeking a Front Desk Agent to join our team at the Margaritaville Hotel San Diego Gaslamp Quarter.Responsibilities:Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.Efficiently handle check-in...


  • San Diego, California, United States Margaritaville Hotel San Diego Gaslamp Quarter Full time

    Front Desk AgentAre you a people-oriented individual with a passion for delivering exceptional guest experiences? We're seeking a Front Desk Agent to join our team at the Margaritaville Hotel San Diego Gaslamp Quarter. As a key member of our front office team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring...


  • San Diego, California, United States RAR Hotel Management Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at RAR Hotel Management Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Provide warm and...

  • Front Desk Supervisor

    4 weeks ago


    San Diego, California, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Resource. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide top-notch customer service to guests,...


  • San Diego, California, United States Excel Hotel Group Full time

    Job SummaryThe Front Desk Agent is a key member of our hotel team, responsible for providing exceptional customer service to our guests. This role requires a friendly, prompt, and professional demeanor, with a focus on ensuring a seamless and enjoyable experience for our guests.ResponsibilitiesWelcoming guests in a warm and courteous manner, registering...

  • Front Desk Manager

    3 weeks ago


    San Diego, California, United States Excel Hotel Group Full time

    {"Job Title": "Front Desk Supervisor", "Job Summary": "As a Front Desk Supervisor at Excel Hotel Group, you will play a key role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while ensuring total guest satisfaction...


  • San Francisco, California, United States Stanford Court Hotel Full time

    Job Title: Front Desk AgentStanford Court Hotel is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Responsibilities:Respond to guest inquiries and requests in a timely and...

  • Front Desk Associate

    1 month ago


    San Diego, California, United States Huntington Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Huntington Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGreet and welcome guests, providing a warm and friendly...

  • Front Desk Associate

    4 weeks ago


    San Diego, California, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key ResponsibilitiesAssist guests...

  • Front Desk Supervisor

    4 weeks ago


    San Diego, California, United States Excel Hotel Group Full time

    Job Summary As a Front Desk Supervisor at Excel Hotel Group, you will play a crucial role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training,...

  • Front Desk Associate

    1 month ago


    San Diego, California, United States Hotel Resource Full time

    {"title": "Front Desk Clerk", "description": "**Customer Service and Hospitality Expertise**We are seeking a skilled Front Desk Clerk to provide exceptional customer service and hospitality to our guests. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.**Key Responsibilities:**Assist guests...


  • San Francisco, California, United States Stanford Court Hotel Full time

    Job Title: Front Desk AgentStanford Court Hotel is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Provide attentive and courteous service to guests during check-in, throughout their stay,...