Patient Service Representative
2 weeks ago
Vancouver Clinic is seeking a highly skilled Patient Service Specialist to provide exceptional customer service in a fast-paced Call Center environment. As a key member of our team, you will be responsible for scheduling appointments, handling insurance referrals and prior authorizations, and serving as a centralized resource for patient inquiries.
Key Responsibilities:- Schedule appointments for physicians and ancillary services, ensuring seamless communication with patients and providers.
- Handle all aspects of appointment scheduling, including rescheduling and waitlisting.
- Perform initial triage of phone calls, providing timely and accurate information to patients.
- Verify demographic information and document changes accurately, ensuring patient records are up-to-date.
- Provide procedural directions and ensure providers have all necessary patient information prior to scheduled appointments.
- Obtain referrals and prior authorizations from insurance companies, serving as a centralized resource for patient inquiries.
- High school diploma or equivalent.
- Minimum two years' experience in a medical office setting or health insurance industry.
- Excellent verbal and written communication skills.
- Ability to handle pressure situations while maintaining tact and diplomacy.
- Working knowledge of medical terminology and computer software.
- Competitive hourly rate, with opportunities for advancement.
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- 401k retirement plan with employer contributions.
- PTO and Personal Time accruals, with up to six paid holidays per year.
Vancouver Clinic is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.
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Patient Services Representative
1 month ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Title: Patient Services RepresentativeVancouver Clinic is seeking a highly skilled and customer-focused Patient Services Representative to join our medical front office team. This individual will be responsible for providing exceptional patient care and administrative support to ensure a positive experience for our patients.Key Responsibilities:Welcoming...
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Patient Service Representative
2 months ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Summary: Vancouver Clinic is seeking a highly skilled Patient Service Specialist to provide exceptional customer service in a fast-paced Call Center environment.Key Responsibilities:Schedule appointments for physicians and ancillary services, ensuring seamless coordination and communication with patients and providers.Handle initial triage of phone...
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Patient Service Representative
2 weeks ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Title: Patient Service SpecialistVancouver Clinic is seeking a highly skilled Patient Service Specialist to provide exceptional customer service in a fast-paced Call Center environment. As a key member of our team, you will be responsible for scheduling appointments, handling insurance referrals and authorizations, and ensuring seamless communication...
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Patient Service Representative
4 weeks ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Title: Patient Service SpecialistVancouver Clinic is seeking a highly skilled Patient Service Specialist to provide exceptional customer service in a fast-paced Call Center environment.The ideal candidate will possess excellent communication skills, be able to work independently, and have a strong understanding of medical terminology.Key...
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Patient Service Representative
1 month ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Title: Patient Service SpecialistVancouver Clinic is seeking a highly skilled Patient Service Specialist to join our team. As a key member of our Call Center, you will provide exceptional customer service to patients, families, and healthcare providers.Key Responsibilities:Schedule appointments for physicians and ancillary services, ensuring seamless...
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Patient Service Representative
4 weeks ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Summary: Vancouver Clinic is seeking a highly skilled Patient Service Specialist to provide exceptional customer service in a fast-paced Call Center environment.Key Responsibilities:Schedule appointments for physicians and ancillary services, ensuring seamless coordination and communication with patients and providers.Handle initial triage of phone...
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Patient Services Coordinator
2 weeks ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Title: Patient Services RepresentativeVancouver Clinic is seeking a highly skilled and customer-focused Patient Services Representative to join our medical front office team. This individual will be responsible for providing exceptional patient care and support to our patients and their families.Key Responsibilities:Welcome and greet patients, collect...
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Patient Services Coordinator
4 weeks ago
Battle Ground, Washington, United States Vancouver Clinic Full timeJob Title: Patient Services RepresentativeVancouver Clinic is seeking a highly skilled Patient Services Representative to provide exceptional customer service to our patients. This role is responsible for greeting, assisting, and providing a positive experience for patients checking in for appointments.Key Responsibilities:Welcome and greet patients and...
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Patient Services Coordinator
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