Patient Services Coordinator

5 days ago


Battle Ground, Washington, United States Vancouver Clinic Full time
Job Title: Patient Services Representative

Vancouver Clinic is seeking a highly skilled Patient Services Representative to provide exceptional customer service to our patients. This role is responsible for greeting, assisting, and providing a positive experience for patients checking in for appointments.

Key Responsibilities:
  • Welcome and greet patients and their families
  • Collect co-pays and obtain insurance information
  • Answer phones and schedule appointments
  • Process referrals and other duties as assigned
Requirements:
  • High School Diploma or equivalent required
  • Minimum 1 year of medical front office experience preferred
  • Minimum 1 year of customer service experience required
  • Experience with Epic preferred
  • Excellent phone skills and customer service behaviors
  • Strong computer keyboarding skills required
Benefits:

Vancouver Clinic offers a competitive Total Rewards Program, including medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits. We also offer a 401k retirement plan with employer contributions after one year of employment.

Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Vancouver Clinic is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.



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