Patient Services Coordinator

2 weeks ago


Battle Ground, Washington, United States Vancouver Clinic Full time
Job Title: Patient Services Representative

Vancouver Clinic is seeking a highly skilled and customer-focused Patient Services Representative to join our medical front office team. This individual will be responsible for providing exceptional patient care and support to our patients and their families.

Key Responsibilities:
  • Welcome and greet patients, collect co-pays, and obtain and complete insurance information.
  • Answer phones, schedule appointments, and handle referrals and other duties as assigned.
  • Provide excellent customer service and maintain a positive attitude in a fast-paced environment.
  • Work effectively as part of a team to ensure seamless patient care.
Requirements:
  • High School Diploma or equivalent required.
  • Minimum of 1 year of medical front office experience preferred.
  • Minimum of 1 year of customer service experience required.
  • Experience with Epic preferred.
  • Excellent phone skills and customer service behaviors.
  • Strong computer keyboarding skills required.
Benefits:
  • Competitive hourly compensation with opportunities for advancement.
  • 100% paid medical, dental, and Rx insurance premium for full-time employees.
  • 401k retirement plan with employer contributions after one year of employment.
  • PTO and Personal Time accruals based on hours worked and State worked.
  • Up to six paid holidays per year, depending on schedule.
About Vancouver Clinic:

Vancouver Clinic is proud to be an Equal Opportunity Employer. We are committed to providing a welcoming and inclusive environment for all employees and patients. We offer a competitive Total Rewards Program and a supportive team environment.



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