Reliability Specialist

2 months ago


Lafayette, Indiana, United States Jobot Full time
Job Summary

We are seeking a highly motivated and organized Reliability Specialist to join our team at Jobot. As a key member of our parts department, you will be responsible for ensuring the efficient flow of parts in and out of our warehouse, as well as providing exceptional customer service.

Key Responsibilities
  • Assist the Parts Manager in ensuring the parts department operates at maximum profitability.
  • Be the primary point of contact for dealers regarding parts pricing, availability, deliveries, and returns.
  • Process parts sales orders in the SAP system, ensuring timely availability of picking tickets for warehouse staff.
  • Liaise with warehouse staff to ensure all parts orders are picked and shipped on time.
  • Monitor and report on sales orders requiring referral to the Spelle warehouse, selecting the most cost-effective freight method when necessary.
  • Manage the parts returns process from dealer request to restocking and issuing dealer credit notes.
  • Liaise and resolve any issues with warehouse operations, reporting to the Parts Manager and Parts Co-ordinator as needed.
  • Ensure the parts office is clean, tidy, and free from obstruction.
  • Assist the warehouse manager with out-of-season parts inventory checks.
  • Verify the parts delivery monitor daily to ensure all orders have been processed.
Requirements
  • Build and maintain good relations with dealers, suppliers, and company staff.
  • Actively participate in company training and health and safety training.
  • Conduct yourself in accordance with the company's health and safety policies at all times.
  • Maintain accurate manual and electronic files, adhering to data protection regulations.
  • Undertake and maintain a working knowledge of the SAP system in areas related to your role.
What We Offer

As a Reliability Specialist at Jobot, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and knowledge in parts management and customer service. We offer a competitive salary and a range of benefits, including opportunities for professional growth and development.



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