T-Mobile Retail Sales Representative

1 month ago


Great Falls, Montana, United States T-Mobile (MobileOne, LLC) Full time
Job Summary

Retail Sales Representatives at T-Mobile are responsible for providing exceptional customer service and sales expertise to our customers. They are knowledgeable about our products and services and can assist customers in finding the right solutions for their needs. In this role, you will be working in a fast-paced environment where technology and customer experience are constantly evolving. You will be responsible for assisting and selling to our customers, while providing an exemplary customer experience and building loyalty. This includes approaching customers with confidence, assessing their needs and concerns, and building trust with them by answering their questions and offering solutions. You will also be responsible for becoming skilled through training and development to become an operational, customer service, and sales expert. This includes obtaining or receiving merchandise, totaling bills, accepting payments, and making change for customers. You will also be responsible for meeting and exceeding monthly revenue and profit targets, researching and memorizing T-Mobile's products and services lineup, and utilizing excellent training to become a Mobile Expert.

Responsibilities:
  • Assist and sell to our customers, while providing an exemplary customer experience and building loyalty.
  • Become skilled through training and development to become an operational, customer service, and sales expert.
  • Meet and exceed monthly revenue and profit targets.
  • Research and memorize T-Mobile's products and services lineup.
  • Utilize excellent training to become a Mobile Expert.
Requirements:
  • Customer service and/or sales experience preferred, Retail environment a plus.
  • Authorization to work in the United States.
  • Pass a pre-employment background check (will consider qualified applicants with criminal histories in a manner consistent with all laws).
  • A high-school diploma or GED and be at least 18 years of age.
Benefits:
  • Health, Dental and Vision Insurance
  • 401(k) Retirement Savings
  • Life and AD&D Insurance
  • No Cost Mental Health Program
  • Daily Pay
  • Discounted T-Mobile Cellular Service


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