Retail Banking Specialist

4 days ago


Tacoma WA USA, United States Bank of Montreal Full time
Job Summary

We are seeking a highly skilled and motivated Retail Banking Specialist to join our team at Bank of Montreal. As a key member of our branch, you will be responsible for delivering exceptional customer service and providing financial solutions to our clients.

Key Responsibilities
  • Proactively engage with existing customers and prospects to identify financial needs and provide tailored solutions.
  • Offer advice and guidance on available digital and self-serve options to make banking easy, simple, and fast.
  • Support customer transactions needs based on customer traffic and engage customers to grow BMO's business.
  • Address questions and resolve issues raised through consumer credit audits and quality checks.
  • Apply the risk management framework to protect the Bank's assets and maintain the quality of the lending portfolio.
  • Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles.
  • Act as a key member of a collaborative and versatile branch and market team.
Requirements
  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Registration to sell investment products completed - as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
What We Offer

We offer a competitive salary and a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable and accessible workplace and are an equal opportunity/affirmative action employer.



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