Technical Account Manager

2 days ago


Philadelphia, Pennsylvania, United States IONOS EN Full time
About Our Team

We are a fast-paced and dynamic team at IONOS EN, working together to deliver exceptional customer experiences. As a Technical Account Manager, you will play a critical role in driving customer satisfaction and loyalty by providing technical support and solutions to our customers.

The ideal candidate will have 1-2 years of experience in a technical or customer-facing role, strong communication skills, and the ability to effectively manage multiple tasks. If you are a problem-solver with a passion for delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:

  • Provide technical support and solutions to customers
  • Drive customer satisfaction and loyalty
  • Collaborate with internal teams to resolve customer issues
  • Demonstrate strong foundational technical skills and customer service proficiency
  • Effectively self-manage to meet customer satisfaction goals

What We Offer:

  • A competitive salary of $55,000 - $75,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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