Patient Liaison Specialist
1 day ago
At Memorial MRI & Diagnostic, we are seeking a highly skilled Patient Liaison Specialist to join our team. As a key member of our staff, you will play a vital role in facilitating the needs of physicians and healthcare providers to ensure that every patient receives the highest degree of care and compassion.
Key Responsibilities:- Assist the Vice President in developing niche market strategies to drive sales and growth.
- Participate in on-site meetings and events to build relationships with key stakeholders.
- Maintain cooperative working relationships with all necessary departments to ensure efficient sales processing and customer satisfaction.
- Collaborate with the executive team to develop creative plans to generate leads through multiple sources, including cold calling, in-person visits, and email campaigns.
- Develop comprehensive sales presentation materials tailored to individual customer needs and provide exceptional customer service through follow-up contact and consultation.
- Stay up-to-date on all services offered by Memorial MRI & Diagnostic and maintain awareness of the competitive market, including pricing and services offered.
- Maximize occupancy of each modality and fill void areas to meet or exceed sales objectives.
- Interact directly with referring accounts to promote marketing services and tools provided by Memorial MRI & Diagnostic.
- Utilize excellent communication and listening skills at all levels, including strong customer service skills and the ability to work in a fast-paced team environment.
- Establish and maintain good relationships with clients, networking groups, professional organizations, and the community to develop new business opportunities.
- Dependable and professional candidates with excellent customer service and verbal skills.
- Good writing and organizational skills.
- Able to maintain a professional, mature, and calm demeanor, adhering to confidentiality requirements regarding client and business information.
- Ability to manage multiple projects with attention to detail and efficiency.
- Maintain a strong work ethic, including punctuality and reliability.
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