Computer Support Specialist
1 month ago
The Computer Support Technician is a key role within the University of Arkansas, responsible for providing technical support and assistance to students, faculty, and staff. This position requires a strong understanding of computer systems, hardware, and software, as well as excellent communication and problem-solving skills.
Key Responsibilities- Provide technical support and assistance to users, including troubleshooting and resolving hardware and software issues
- Install, configure, and maintain computer systems, hardware, and software
- Evaluate and recommend necessary adjustments to applications to satisfy user requirements
- Assist in planning, preparation, and conducting seminars on software, hardware, network, or other computer-related topics
- Perform other duties as assigned
- The formal education equivalent of an associate's degree in computer science, business systems, mathematics, or a related field
- OR completion of technical training in computer science, information technology, or a related field acquired from a vocational, military, or industrial setting
- PLUS at least one year of experience in computer support operations, or applicable combination of experience and/or education
- Audio visual and video editing experience
- Customer service experience, especially in an information technology field
- Experience working in higher education
Commensurate with education and experience
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Computer Support Specialist
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Administrative Support Specialist
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