Computer Support Specialist

1 month ago


Fayetteville, Arkansas, United States University of Arkansas Full time
Job Summary

The Computer Support Technician is a key role within the University of Arkansas, responsible for providing technical support and assistance to students, faculty, and staff. This position requires a strong understanding of computer systems, hardware, and software, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Provide technical support and assistance to users, including troubleshooting and resolving hardware and software issues
  • Install, configure, and maintain computer systems, hardware, and software
  • Evaluate and recommend necessary adjustments to applications to satisfy user requirements
  • Assist in planning, preparation, and conducting seminars on software, hardware, network, or other computer-related topics
  • Perform other duties as assigned
Requirements
  • The formal education equivalent of an associate's degree in computer science, business systems, mathematics, or a related field
  • OR completion of technical training in computer science, information technology, or a related field acquired from a vocational, military, or industrial setting
  • PLUS at least one year of experience in computer support operations, or applicable combination of experience and/or education
Preferred Qualifications
  • Audio visual and video editing experience
  • Customer service experience, especially in an information technology field
  • Experience working in higher education
Salary Information

Commensurate with education and experience



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