Loan Support Specialist
1 week ago
As a Loan Support Specialist at Simmons Bank, you will play a vital role in ensuring the smooth operation of our loan services. Your primary responsibility will be to provide exceptional customer service to our clients, while also maintaining accurate and up-to-date loan documentation.
Key Responsibilities
- Coordinate the preparation of loan documentation, ensuring compliance with regulatory requirements.
- Review and maintain accurate loan files, resolving any discrepancies or issues that may arise.
- Work closely with our banking team to collect financial data and client information, providing exceptional customer service throughout the process.
- Monitor reports and alerts to identify potential issues, taking proactive steps to minimize administrative tasks and ensure timely loan processing.
- Develop and maintain strong relationships with clients, providing personalized support and guidance throughout the loan process.
Requirements
- High school diploma or equivalent required.
- Four to six years of clerical, administrative support, or general office experience.
- Prior loan experience required.
Preferred Qualifications
- Ability to read, write, analyze, and comprehend simple instructions, routine business correspondence, financial reports, and/or legal documents.
- Ability to manage problematic situations in a diplomatic manner.
Skills Training:
- Communication
- Customer Service
- Time Management
- Critical Thinking
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