Loan Support Specialist

1 week ago


Fayetteville, Arkansas, United States Simmons Bank Full time
Job Summary

As a Loan Support Specialist at Simmons Bank, you will play a vital role in ensuring the smooth operation of our loan services. Your primary responsibility will be to provide exceptional customer service to our clients, while also maintaining accurate and up-to-date loan documentation.

Key Responsibilities
  • Coordinate the preparation of loan documentation, ensuring compliance with regulatory requirements.
  • Review and maintain accurate loan files, resolving any discrepancies or issues that may arise.
  • Work closely with our banking team to collect financial data and client information, providing exceptional customer service throughout the process.
  • Monitor reports and alerts to identify potential issues, taking proactive steps to minimize administrative tasks and ensure timely loan processing.
  • Develop and maintain strong relationships with clients, providing personalized support and guidance throughout the loan process.

Requirements
  • High school diploma or equivalent required.
  • Four to six years of clerical, administrative support, or general office experience.
  • Prior loan experience required.

Preferred Qualifications
  • Ability to read, write, analyze, and comprehend simple instructions, routine business correspondence, financial reports, and/or legal documents.
  • Ability to manage problematic situations in a diplomatic manner.

Skills Training:
  • Communication
  • Customer Service
  • Time Management
  • Critical Thinking


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