Business Systems Consultant

4 days ago


Salem, Oregon, United States Global Pharma Tek Full time
Job Title: Business Systems Analyst

Global Pharma Tek is seeking a highly skilled Business Systems Analyst to join our team. As a trusted advisor to our leadership, you will provide consultation and recommendations to ensure business IT needs and priorities are being addressed.

Key Responsibilities:
  • Provide IT system procurement and contracting consultation and analysis to DAS Procurement, Office of Contracts & Procurement, and business areas involved with and affected by the programs.
  • Consultation includes advice to business areas on the use of contract vehicles (e.g. IT Services Level Agreements, Payment Schedules, Service Orders, Contract Amendments, Change Orders, Cause Notices) to effectively manage contracts and hold vendors contractually accountable.
  • Ensure that program feasibility is continuously assessed and that any associated schedules and cost benefits are reported and used for iterative adjustments.
  • Work with business partners to develop business requirements, draft scope of work, terms and conditions, evaluate existing RFP/contract language.
  • IT procurements are frequently multi-million dollar procurement; advises when these can be conducted as standard procurement processes, emergency procurements, or special procurements.
  • IT Vendor Contract Development, Oversight and Relationship Management:
    • Provide oversight of IT vendor contracts and manage vendor relationships, as needed by the program.
    • Collaborate with IT vendors to ensure understanding business requirements and timelines, and alignment with strategic objectives.
    • Work directly with IT vendors to provide direction and support to ensure business operational needs are met and the system is operating as required by contract.
    • Ensuring adherence to standards, processes, strategies, goal and objectives to meeting program operational and strategic needs
    • Support contract amendment development and implementation; coordinate with representatives form various businesses, contracting, financial and legal for the purpose of preparing contract enhancements, and amendments.
    • Monitor contractor performance for the purpose of ensuring business goals, objectives, and strategic outcomes are achieved.
    • Review, analyze and approve contractor's reports and invoices to ensure accuracy and timeliness; that services level agreements are met, and appropriate resource allocations are occurring; authorize invoices for payment.
    • Conduct periodic meetings and vendor evaluations with business stakeholders for the purpose of assessing if their specific program needs were addressed; contractor is meeting their business objectives and maintaining customer service level support.
    • Where appropriate, provide leadership for and oversight of formal vendor evaluation process, including the development of evaluation tools and processes.
    Requirements:
    • Excellent oral and written communication
    • Strong analytical skills and business acumen
    • Superior leadership and management skills
    • Excellent ability to translate complex information with various business teams
    • Ability to communicate critical information and updates to executive staff and various stakeholder groups
    • Ability to develop and maintain working relationships with internal and external partners including legislative and federal partners.
    • Ability to manage multiple priorities within tight deadlines and budget
    • Experience with vendor engagement and support request management
    • Previous experience with enterprise-wide transformational system implementation
    • Ability to work inside of a team with strong teamwork skills
    • Familiarity Business process redesign and integration
    • Familiarity with data analytics, health informatics or implementation of broad-based data-mining systems
    • Preferred experience with health are delivery, health reform and/or the health insurance industry


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