Senior Systems Analyst

4 weeks ago


Salem, Oregon, United States HCL Global Systems Full time
Job Summary

We are seeking a highly skilled Senior Systems Analyst to join our team at HCL Global Systems. The ideal candidate will have a strong background in computer systems and a proven track record of providing technical guidance for the development and troubleshooting of complex systems.

The successful candidate will be responsible for identifying system data, hardware, and software components required to meet user needs, as well as developing guidelines for implementing secure systems to customers or installation teams.

The primary tasks of this role include:

  • Providing consultations and solution recommendations for ODOT's Enterprise Content Management (ECM) software ProjectWise tool
  • Creating as-is and to-be process documentation
  • Using a variety of information gathering techniques to gather, define, and document complex business data requirements from Business teams
  • Identifying areas for improvement in current systems
  • Collaborating with business partners and stakeholders in the development and improvement of business processes in relation to ECM
  • Conducting, documenting, and presenting impact analyses
  • Creating and managing requirements traceability matrix
  • Creating and supporting the creation of functional specifications for data models, customizations, extracts, and reports
  • Creating implementation documentation and supporting the implementation process
  • Developing design changes in the asset management software and development and testing environments and collaborating integration into the existing business production environment with the rest of the team
  • Planning and supporting data cleanup activities
  • Preparing test data, implementing, and supporting test activities including the creation of test plans and test cases; test enhancements and tracking results
  • Creating and implementing regression test plan and test cases
  • Planning and supporting user acceptance testing
  • Coordinating with other team members to reach project milestones and deadlines
  • Engaging and building strong working relationships with IT, Business, and Sourcing partners
  • Creating training materials for Business and technical audiences, including User Guide, Job Aids, PowerPoint presentations, and training data
  • Conducting in-person and remote training (for Business and technical audiences)
  • Troubleshooting issues, determining causes, and providing options for fixing the issues

The ideal candidate will have:

  • Experience with ECM software (specifically, Bentley's ProjectWise software)
  • Business analysis skills
  • Strong communication skills (verbal and written)
  • Development and systems/data analyst skills for release development tasks
  • Testing/analysis skills for the release development tasks and release acceptance testing tasks
  • Ability to produce business analysis deliverables: business process and workflow diagrams, system requirements, design specifications, and training and testing materials to facilitate implementation activities
  • Ability to complete work without direct supervision
  • Proficient in soft skills with an emphasis on customer relations, time-management, critical thinking, and organizational skills

Intermediate level skills in:

SharePoint, MS Office



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