Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Frontline Team-Member. As a key member of our cafe team, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Provide excellent customer service, ensuring a positive experience for all clients
- Prepare and serve food and beverages to clients, adhering to Serve Safe protocols
- Maintain a clean and organized cafe, including the kitchen and bathroom
- Prepare various coffee drinks and hand out flyers
- Identify, suggest, and implement improvements to enhance the customer experience
Requirements:
- Ability to speak, read, and write in intermediate English
- Excellent customer service skills and ability to work in a fast-paced environment
- Ability to stand for a maximum of 6.5 hours continuously and lift a minimum of 30 pounds
- Serve Safe Certification is preferred, and the ability to speak in Spanish is also preferred
About Company:
Mpanadas is a small, family-owned business in Arlington, VA, dedicated to serving the local community with a South American cafe experience. Our goal is to provide delicious coffee, unique empanadas, and gourmet paletas in a relaxed and welcoming atmosphere.
What We Offer:
- Competitive pay
- Flexible scheduling
- Exciting opportunities for growth and advancement within our fast-growing company
- On-the-job training
- Food provided
- Lively atmosphere
- Casual work attire
- Flexible working hours
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