Customer Service Representative
17 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, email, and online chat inquiries.
Key Responsibilities:
- Provide technical support and resolve customer issues in a timely and professional manner
- Manage customer accounts and ensure accurate data entry
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed performance metrics and attendance requirements
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred
- Minimum 1 year of customer service experience; health insurance industry experience a plus
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and professional development
- Collaborative and supportive team environment
- Flexible work arrangements, including remote work options
Apply Now: If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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