Customer Service Representative

1 month ago


Arlington, Virginia, United States VIMO INC Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, email, and online chat inquiries.

Key Responsibilities:

  • Provide technical support and resolve customer issues in a timely and professional manner
  • Manage customer accounts and ensure accurate data entry
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and attendance requirements

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1 year of customer service experience; health insurance industry experience a plus
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and professional development
  • Collaborative and supportive team environment
  • Flexible work arrangements, including remote work options

Apply Now: If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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