Customer Service Representative
5 days ago
We are seeking a skilled Customer Service Representative to join our team at Mr. Handyman. This role involves extensive customer interaction, requiring strong communication skills and a clear voice. As a Customer Service Representative, you will be responsible for answering phone calls, scheduling appointments, and reviewing job schedules.
Key Responsibilities:
- Answer phone calls and schedule appointments
- Check email and voice mail for messages and return calls
- Review schedule for day/week
- Communicate and review jobs with service technicians
- Make appointment confirmation calls
- Make follow-up calls
Requirements:
- Be highly organized and detail-oriented
- Be able to be friendly at all times on the phone
- Must be a self-starter and punctual
- Experience in the construction/handyman field is a plus
About Mr. Handyman:
Mr. Handyman is a local General Contractor with a focus on smaller projects. We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. As a Customer Service Representative, you will be working directly with our customers to successfully complete current projects and open doors to future projects.
What We Offer:
- A competitive work environment
- The ability to have more control over your earnings and your future
Notice:
Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
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