Client Engagement Specialist
2 weeks ago
Exciting Opportunity for a Client Engagement Specialist in the Personal Warehouse Sector
Position: Client Engagement Specialist
Reporting to: Sales Director
Schedule: Full Time – 40 hours per week
Join Our Team as a Client Engagement Specialist
We are looking for a proactive and detail-oriented individual who is passionate about building relationships and driving results. This role is ideal for someone who is curious, eager to learn, and ready to make a significant impact.
Main Responsibilities:
- Client Interaction Management: Oversee assigned Personal Warehouse projects, managing client communications from initiation to completion.
- Collaboration: Partner with various teams and stakeholders to ensure successful project outcomes.
- Inventory Oversight: Maintain accurate project inventories within CRM systems and online platforms.
- Resource Management: Ensure that all project-related materials are up-to-date and precise.
- Visibility Enhancement: Manage signage for projects to maximize visibility.
- Relationship Development: Build and nurture long-term relationships to support sales and leasing goals.
Client Support Throughout Their Journey:
- Client Representation: Act as a dedicated representative for clients throughout the project lifecycle.
- Relationship Strengthening: Forge strong connections with clients and provide ongoing assistance.
- Issue Resolution: Address common concerns and objections effectively.
- Contract Management: Prepare and finalize agreements and leases with all relevant parties.
Deal Pipeline Oversight:
- Record Keeping: Maintain comprehensive records for all leads and prospects.
- Sales Connection: Accurately link project deals with unit sales.
- Data Monitoring: Track sales data for accuracy and completeness.
Broker Relationship Management:
- Broker Engagement: Develop relationships with Commercial Real Estate Brokers and implement effective sales strategies.
- Training Initiatives: Provide training opportunities for brokers to ensure alignment with company standards.
- Community Networking: Build connections within the broker community to promote company initiatives.
Travel Requirements:
- Local travel between corporate and project sites on a weekly basis.
- Occasional regional and national travel for events and training.
Qualifications:
- Industry Experience: Experience in real estate or a related field is preferred.
- Educational Background: A Bachelor's degree in a relevant field is preferred.
- Professional Experience: A background in marketing, sales, or real estate is advantageous.
- Technical Skills: Proficiency in Microsoft Office and CRM software is required.
- Proactive Mindset: Demonstrates initiative, takes responsibility, and works independently.
- Communication Skills: Strong verbal and written communication abilities.
- Time Management: Capable of prioritizing tasks and meeting objectives effectively.
- Creative Thinking: Innovative approach with a customer-focused mindset.
- Relationship Management: Ability to establish and maintain client relationships.
- Professional Representation: Represents the company in a professional manner.
Why Choose Us?
- Opportunities for Growth: We prioritize personal and professional development.
- Diverse Environment: Enjoy a role filled with variety and excitement.
- Work-Life Balance: Benefit from our flexible approach to work.
- Leadership Impact: Make a significant contribution to projects and team development.
Career Advancement: Clear pathways for growth and leadership roles. Take the next step in your career with us.
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