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Ambulatory Care Representative
2 months ago
We are seeking a highly organized and detail-oriented Ambulatory Care Representative to join our team at Lifespan. In this role, you will be responsible for providing exceptional patient care and administrative support to our outpatient services.
Key Responsibilities- Scheduling and Registration: Schedule patients for appointments, register patients, and verify demographic and insurance information.
- Customer Service: Provide excellent customer service to patients, families, and healthcare providers, responding to phone calls, emails, and in-person inquiries.
- Medical Records: Obtain and organize medical records, ensuring that patient files are complete and up-to-date.
- Coding and Billing: Enter diagnosis and procedure codes, verify billing information, and resolve billing issues.
- Reporting and Analytics: Generate reports using our online scheduling and billing systems to track patient data and identify trends.
- Education: High School Diploma or equivalent required.
- Experience: Six months of experience in medical billing, coding, or a related field.
- Skills: Proficiency in PC skills, medical terminology, and billing software.
This is a part-time position working in a clinic setting. The ideal candidate will be able to work independently and as part of a team, with excellent communication and customer service skills.
