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Intake Coordinator

1 month ago

Woburn, Massachusetts, United States New England Life Care Full time
Job Summary

New England Life Care is seeking a highly organized and detail-oriented Intake Coordinator to join our team. As an Intake Coordinator, you will be responsible for coordinating the intake process for patients receiving home infusion therapy.

Key Responsibilities
  • Accurately compile patient profiles and distribute them to the healthcare team for processing.
  • Answer incoming phone calls and document all interactions in the patient's file.
  • Communicate effectively with pharmacy, reimbursement, and delivery staff regarding new referrals and patient issues.
  • Collaborate with the Liaison/Care Coordination team to ensure efficient discharge.
  • Document all patient-related information and conversations in the patient's clinical record.
  • Communicate changes in patient supply requirements to Pharmacy and Patient Service Representative.
  • Process delivery requests and update patient files as needed.
Requirements
  • Good communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong computer skills and working knowledge of Microsoft Office.
  • Knowledge of HIPAA Privacy and Security Regulations is a plus.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A collaborative and supportive work environment.