IT Infrastructure Support Professional
4 weeks ago
We are seeking an IT Infrastructure Support Professional to join our team at BlueScope Buildings. This role is responsible for installing, maintaining, and supporting all IS-related hardware and software.
Main Responsibilities:
- Provide functional and technical support for employees
- Communicate effectively with internal and external customers
- Manage assets, uptime, and performance of networks, machines, and systems
- Maintain standard company hardware and software
- Record and complete requests to customer satisfaction
- Document resolutions for future reference
- Recognize and report developing trends in the support process and technologies
To be successful in this role, you will need:
- A high school diploma or equivalent
- At least 5 years of relevant work experience, including desktop support, network administration, and computer hardware support
- Proficiency with PC and server management systems
Prioritizing technical aptitude, customer focus, problem-solving skills, action orientation, personal learning, and written and verbal communication skills will help you excel in this position.
Salary and BenefitsThe estimated salary for this role is around $65,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, life insurance, short-term disability, paid time off, and retirement planning.
About BlueScope BuildingsWe value diversity and inclusion in our workplace and strive to create an environment where everyone feels valued and respected. We offer equal opportunities for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
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