Highly Skilled IT Support Professional Wanted

3 weeks ago


greensboro, United States CRG Full time
Job Overview

We are seeking a highly skilled IT Support Specialist to join our team at CRG. As an IT Onsite Support Technician, you will play a critical role in delivering applications support and new infrastructure for business solutions.

Key Responsibilities
  • Provide time-critical support for Engineering applications and infrastructure solutions in the Test and Lab environment.
  • Collaborate with global support technicians to troubleshoot and resolve infrastructure and end-user problems.
  • Use delegated authority from global operations teams to manage local infrastructure solutions.
  • Communicate effectively with end-users to understand their requirements and set appropriate expectations.
Requirements
  • Broad IT background including hardware, software, and network support.
  • Strong analytical and technical skills to resolve complex issues.
  • Excellent communication and interpersonal skills to work effectively with end-users and global teams.
Desirable Qualifications
  • ITIL Foundation certification.
  • Agile SAFe certification.
Experience Required
  • Two years of experience in an Engineering Environment.
  • Five years of IT experience in onsite IT support including hardware, software, and network support.
Salary Range:

$78,000 - $100,000 per year, depending on experience.



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