IT Infrastructure Technician

4 days ago


Greensboro, North Carolina, United States TAT Technologies Ltd Full time
About Our Team

TAT Technologies Ltd is a dynamic and fast-growing company that values teamwork, collaboration, and innovation.

We are committed to providing a comprehensive training program to ensure our employees have the skills and knowledge needed to succeed in their roles.

We seek an experienced Facility I.T. Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintaining the integrity of our infrastructure.

  • Install, configure, and maintain system hardware and software
  • Provide daily operations and systems support to personnel
  • Verify functionality of hardware and software components
  • Troubleshoot hardware and software issues in person, remotely, and via phone
  • Assist employees with computer problems and answer their questions
  • Conduct daily network backup operations
  • End User Training
  • Maintain accurate records of assets and inventory
  • Find proactive solutions to ensure user uptime is >97%
  • Other duties as assigned

Requirements:

  • Technical school degree in a related field (2 years) or equivalent experience
  • A+ certification
  • Experience with helpdesk ticketing systems
  • Working knowledge of hardware, including PCs, laptops, printers
  • Working knowledge of Microsoft Windows 8.1 & 10
  • Basic working knowledge of Windows Server 2008 and 2012
  • Basic knowledge of Microsoft Office
  • Some overtime required

Estimated Salary: $65,000 - $80,000 per annum

Benefits: Comprehensive benefits package, including major medical, dental, vision, life insurance, 401(k) with company matching, paid STD & LTD, accidental coverages, EAP, and more.



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