Medical Office Coordinator
3 days ago
The Patient Care Coordinator plays a vital role in ensuring the physician's plan of care is accurately completed in a timely manner. This position requires strong organizational and communication skills to coordinate and complete referrals with physicians, hospitals, and other community services.
Key Responsibilities:- Schedule ancillary appointments and referrals, ensuring timely completion of physician orders.
- Follow up on referrals and appointments to guarantee seamless care delivery.
- Complete forms and requisitions as needed to fulfill physician orders.
- Obtain and send patient medical records to support seamless care delivery.
- Ensure records are sent within one workday of chart completion to all physicians involved in a patient's care.
- Obtain ancillary results on all physician orders in a timely manner.
- Obtain referring provider clinic notes on all referred patients in a timely manner.
- Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures.
- Work at different Tryon office locations as needed.
- Monitor and check assigned Athena boxes and other assigned boxes for coverage.
- Assemble patients' health information, including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
- Ensure all related reports, labs, and demographics are sent to the outside facility prior to their appointment.
- Review to ensure all forms are completed, properly identified, and signed, and that all necessary information in the EHR is up-to-date.
- Communicate as needed with physicians and other healthcare professionals to clarify diagnoses or obtain additional information.
- Obtain lab/X-ray reports, hospital notes, referral information, etc.
- Verify insurance coverage and patient demographics.
- Update charts to ensure that information is complete and filed appropriately.
- Ensure timely delivery of outside mail and communication to the physician.
- Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required.
- Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
- Completion of TB test will be required.
- Education: High school diploma; some college preferred.
- Experience: Minimum of one-year medical office or healthcare facility experience E.H.R. and Scheduling experience.
- Experience serving customers in person and on the phone.
- Physical Requirements: Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
- Must be able to lift and support weight of 35 pounds.
- Ability to concentrate on details.
- Use of computer for long periods of time.
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