Medical Office Coordinator

6 days ago


Charlotte, North Carolina, United States Tryon Medical Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Tryon Medical Partners.

The ideal candidate will have a strong background in medical office administration and excellent communication skills. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our clinic, coordinating patient care, and providing exceptional customer service.

Key Responsibilities
  • Patient Coordination
    • Obtain ancillary results on all physician orders in a timely manner.
    • Obtain referring provider clinic notes on all referred patients in a timely manner.
    • Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures.
  • Clinic Support
    • Assemble patients' health information, including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
    • Ensure all related reports, labs, and demographics are sent to the outside facility prior to their appointment.
    • Review and verify all forms are completed, properly identified, and signed, and that all necessary information is in the EHR.
Requirements
  • Education
    • High school diploma; some college preferred.
  • Experience
    • Minimum of one-year medical office or healthcare facility experience.
    • E.H.R. and Scheduling experience.
    • Experience serving customers in person and on the phone.
Physical Requirements
  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds.
  • Ability to concentrate on details.
  • Use of computer for long periods of time.


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