Medical Office Coordinator

2 days ago


Charlotte, North Carolina, United States Addison Group Full time
Medical Receptionist Job Description

We are seeking a highly organized and detail-oriented Medical Receptionist to join our front desk team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities:

  • Welcoming patients and facilitating the check-in process
  • Verifying insurance information and collecting copays
  • Updating patient demographic information in the system
  • Checking physician schedules for errors and confirming patient appointments
  • Scheduling follow-up visits upon patient checkout
  • Managing appointment voicemails and returning calls to schedule appointments

Requirements:

  • Minimum of 2 years of experience in a medical front desk role, preferably in a busy physician's office or specialty group
  • Knowledge of insurance verification processes and various plans
  • Familiarity with HIPAA regulations and protocols
  • Excellent communication skills with a polished and professional demeanor
  • Ability to multitask effectively and work collaboratively within a team

What We Offer:

  • Competitive benefits package
  • Opportunity to work with a team of esteemed healthcare professionals
  • A collaborative and supportive work environment

Addison Group is an Equal Opportunity Employer. We are committed to providing a work environment that is free from discrimination and harassment. We are an affirmative action employer and provide equal employment opportunities to all qualified individuals without regard to their race, color, religion, sex, national origin, age, disability, or any other protected characteristic.



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