Conveyor Equipment Technician

6 days ago

Washington, Washington, D.C., United States Laitram Full time

About Laitram

Laitram, a leading provider of innovative solutions, is seeking a skilled professional to join our team as a Field Technician. As a Field Technician, you will play a critical role in delivering exceptional service to our customers, ensuring the optimal performance of our conveyor equipment solutions.

Responsibilities

  • Execute optimization services on material handling equipment, including field installations and audits.
  • Provide technical support for conveyance systems, leveraging a robust mechanical background.
  • Travel extensively throughout the United States, with reasonable access to an airport, to deliver technical expertise and support.
  • Plan, manage, and perform mechanical and electrical assembly, installation, and commissioning of equipment.
  • Train customers to operate, maintain, and optimize equipment performance.
  • Provide warranty support by diagnosing failures, ordering parts, and affecting repairs and replacements.
  • Offer insightful technical feedback to our Engineering and R&D departments to improve equipment performance and value.
  • Troubleshoot and correct problem installations or applications in the field.
  • Find solutions on-the-fly and determine/communicate opportunities.
  • Inspect conveyors to gather detailed technical information on opportunities for improvement.
  • Communicate belt and conveyor recommendations verbally and in written reports.
  • Arrange and execute efficient travel on short notice, including nights and weekends.
  • Maintain the professional appearance of equipment and work area.
  • Engage in relentless self-evaluation, continuous improvement, and striving for improved customer touches.

Requirements

  • A High school diploma or GED equivalent.
  • At least three (3) years of work experience as a mechanical or electrical technician.
  • Strong mechanical background, ideally with experience in processing or conveying equipment.
  • Ability to travel extensively (70%) both domestically and internationally and work weekends, holidays as needed.
  • Ability to communicate effectively with customers.
  • Ability to work within a team environment including subcontractors.
  • A Valid driver's license.
  • Ability to set priorities, utilize and coordinate resources, and manage visits from start to finish with little supervision.
  • Excellent English verbal and written communication skills.
  • Computer proficiency, including demonstrated experience with Microsoft products.
  • Ability to read and understand manufacturer's drawings and manuals to 'self-teach' new technology.
  • High level of attention to detail.
  • Effective communication (verbal and written) and relationship skills.
  • Positive, confident outlook with an entrepreneurial, problem-solving personality.
  • Ability to safely lift (up to) 75 lbs., climb ladders, work in tight spaces, and stand, kneel, and squat on a repetitive basis.

Preferred Requirements

  • Technical degree (electrical/mechanical/automation).
  • Experience with material handling equipment.
  • Strong electro-mechanical skills (electrical panels, motors, drives, and networks), experience with industrial control systems.
  • Ability to MIG weld.

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