Service Technician

2 months ago

Washington, Washington, D.C., United States TEEMA Group Full time
Job Summary

We are seeking a skilled Service Technician to join our team at TEEMA Group. As a Service Technician, you will be responsible for providing top-notch service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.

Key Responsibilities
  • Collaborate with Restaurant and Hospitality Managers: Work closely with restaurant and hospitality managers to provide comprehensive service solutions that meet their needs.
  • Troubleshoot and Repair Equipment: Troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment.
  • Communicate with Manufacturers: Communicate with manufacturers and consult the Technical Assistance Group for support to ensure timely and effective repairs.
  • Install Parts and Maintain Equipment: Install parts promptly and professionally, following company policy, and maintain accurate administrative documentation.
  • Promote Additional Services: Promote additional services provided by our company to enhance customer satisfaction.
  • Maintain Productivity and Safety: Maintain productivity levels according to company standards and follow safe work practices and accident prevention procedures.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Technical Experience: At least 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service is required.
  • Valid Driver's License: A valid driver's license with an acceptable motor vehicle record is required.
  • Availability for On-Call Rotation: Willingness to participate in emergency on-call rotation, including nights and weekends, is required.
  • Availability for Overnight Travel: Availability for occasional overnight travel as needed is required.
What We Offer
  • Comprehensive Benefits Package: A comprehensive benefits package, including 401k and paid time off, is offered.
  • On-the-Job Training: On-the-job training with access to on-demand technical support and ongoing hands-on and classroom training at our National Training Kitchen is provided.
  • Opportunities for Career Advancement: Opportunities for professional CFESA certifications and career advancement into advanced technician and management roles are available.
  • Company Service Vehicle and Tools: A company service vehicle, fuel card, tablet, and cell phone for business use are provided.

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