Part Time Patient Care Coordinator Assistant

24 hours ago


Winchester, Massachusetts, United States Professional Physical Therapy Full time
Job Title: Part Time Patient Care Coordinator

We are seeking a dedicated and compassionate individual to join our team as a part time Patient Care Coordinator at Professional Physical Therapy.

Job Summary:

The Patient Care Coordinator will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Responsibilities:
  • Greet and check in patients, ensuring accurate and complete patient information.
  • Collect copays and patient balances as needed.
  • Manage appointment scheduling.
  • Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
  • Collect and update patient information.
  • Assist with administrative tasks such as data entry and maintaining patient records.
Requirements:
  • High school diploma or equivalent.
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Proficient in computer skills and ability to learn new software systems.
Benefits:

Earn paid sick time based on MA sick leave law.



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