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Part Time Patient Care Coordinator

2 months ago

Winchester, Massachusetts, United States Professional Physical Therapy Full time

**About Professional Physical Therapy**

We are a leading provider of physical, occupational, and hand therapy in the Northeast, dedicated to delivering high-quality care to our patients and creating a positive and welcoming environment.

**Job Summary**

We are seeking a dedicated and compassionate individual to join our team as a part-time Patient Care Coordinator. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

**Responsibilities:**

  • Greet and check in patients, ensuring accurate and complete patient information.
  • Collect copays and patient balances as needed.
  • Manage appointment scheduling.
  • Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
  • Collect and update patient information.
  • Assist with administrative tasks such as data entry and maintaining patient records.

**Requirements:**

  • High school diploma or equivalent.
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
  • Excellent interpersonal and communication skills.
  • Strong attention to detail and organizational skills.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Proficient in computer skills and ability to learn new software systems.

**Benefits:**

  • Earn paid sick time based on MA sick leave law.