Assistant General Manager

5 days ago


O'Fallon, Missouri, United States Denco Family Inc Full time
Assistant General Manager Job Description

We are seeking a highly motivated and detail-oriented Assistant General Manager to join our dynamic hospitality team at Holiday Inn Express & Suites in Shiloh, IL. As a key member of our management team, you will support the General Manager in overseeing daily operations, ensuring guest satisfaction, and maintaining high standards in service, cleanliness, and staff performance.

Key Responsibilities:
  • Assist the General Manager in developing and implementing operational strategies to drive sales and revenue growth.
  • Supervise and participate in the operations of the hotel to achieve desired sales and profit goals.
  • Ensure good working relationships with the Food and Beverage Department and maintain high employee morale.
  • Deal with guests, potential guests, and community leaders, and maintain the highest ethical standards of operation and quality of services and facilities.
  • Prepare and submit all reports on a timely basis, analyzing and stating strategies to improve.
  • Participate in scheduled internal meetings regarding sales, forecasting, quality control, safety, and other key areas.
Requirements:
  • Must be able to favorably represent the hotel to guests and the community.
  • Knowledge of operational phases of the hotel, special knowledge of budget and accounting, sales procedure, proper selection, development, and motivation of personnel skills, and sales-driven.
  • CHA (Certified Hotel Administrator) designation preferred.
  • Knowledge of OPERA PMS (property management system) preferred.
  • Must have the ability to lift, bend, move heavy equipment, and remain on one's feet for extended periods of time.
  • Must have good communication skills, Spanish speaking skills a plus.
  • Must be team-oriented and dedicated to providing excellent service and ensuring that the brand's highest standards are met.
What We Offer:
  • Medical, Dental, and Vision Benefits (full-time staff)
  • Dependent Care
  • 401(k) With Employer Match
  • Short-term & Long-term Disability
  • EAP program
  • Perks at Work Employee Discount Program
  • Company-wide discount - over 40 company-affiliated restaurants
  • Employee Referral Bonus - refer a friend and get paid
  • Advancement - On-the-job skills training to prepare employees for upward mobility opportunities.


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