Assistant General Manager

1 week ago


O'Fallon, Missouri, United States Denco Family Inc Full time
Job Title: Assistant General Manager

We are seeking a highly motivated and detail-oriented Assistant General Manager to join our dynamic hospitality team at Holiday Inn Express & Suites Shiloh, IL.

Job Summary:

The Assistant General Manager will support the General Manager in overseeing daily operations, ensuring guest satisfaction, and maintaining high standards in service, cleanliness, and staff performance.

Key Responsibilities:
  • Assist the General Manager in developing and implementing operational strategies to drive sales and revenue growth.
  • Supervise and participate in the operations of the hotel to achieve desired sales and profit goals.
  • Ensure good working relationships with the Food and Beverage Department and other hotel departments.
  • Develop and implement marketing plans to attract and retain guests.
  • Monitor and analyze financial performance, including budget management and forecasting.
  • Recruit, train, and develop high-performing team members.
  • Ensure compliance with company policies, procedures, and brand standards.
Requirements:
  • Bachelor's degree in Hospitality, Business, or related field.
  • Minimum 2 years of experience in hotel operations, preferably in an Assistant General Manager role.
  • CHA (Certified Hotel Administrator) designation preferred.
  • Knowledge of OPERA PMS (property management system) preferred.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. We are committed to diversity, equity, and inclusion in the workplace.



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