Senior Customer Liaison
5 days ago
TetraScience is revolutionizing the scientific landscape by providing an open, purpose-built, and collaborative scientific data and AI cloud. As a Senior Customer Liaison, you'll be instrumental in building lasting relationships with our customers and driving their success.
About the OpportunityWe're looking for an experienced professional who can leverage their expertise to deliver exceptional customer experiences. This involves managing the entire customer journey, from onboarding to renewal, and collaborating with our team to drive success.
Key Responsibilities- Manage customer relationships to ensure retention, expansion, and satisfaction
- Develop personalized customer success plans to drive adoption and growth
- Capture and analyze customer feedback to inform product roadmaps and resolve issues
- Collaborate with internal stakeholders to align customer needs with business goals
- A minimum of 7+ years of experience in Customer Success, Professional Services, or Consulting in an Enterprise SaaS environment
- An understanding of software development and cloud-based data infrastructure (AWS, GCP, Azure)
- Excellent communication skills to interface with senior-level business leaders and technical stakeholders
- Competitive salary ($115,000 - $135,000 per year) and equity in a fast-growing company
- Supportive culture of continuous improvement and professional growth
- Generous paid time off (PTO) and flexible working arrangements
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Senior Medical Science Liaison
3 weeks ago
Boston, Massachusetts, United States Lifelancer Full timeAbout UsLifelancer is a talent-hiring platform in Life Sciences, Pharma and IT that connects talent with opportunities.Job DescriptionWe are seeking an experienced Senior Medical Science Liaison to join our team.This role will serve as a liaison to the medical/scientific community, responsible for establishing, developing, and maintaining relationships with...
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Customer Service Liaison
3 days ago
Boston, Massachusetts, United States SALESBOAT INC Full timeAt SALESBOAT INC, we're seeking a highly skilled Customer Service Liaison to join our team. In this role, you'll play a crucial part in ensuring exceptional customer service by effectively communicating with clients and resolving their inquiries.About the RoleThe ideal candidate will possess excellent phone and verbal communication skills, be proficient in...
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Customer Service Liaison
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Senior Medical Liaison, Neurology Specialist
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Boston, Massachusetts, United States Sunrise Senior Living Full timeJob OverviewSunrise Senior Living, a renowned provider of senior care services, is seeking an experienced Senior Business Development Director to spearhead our business development efforts in the Boston Metro Area. With over 30 years of experience championing quality of life for seniors, we pride ourselves on delivering high-quality care with a personal...
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Patient Experience Liaison
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Financial Associate Liaison
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Joint Training Liaison and Analysis Expert
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Medical Science Liaison Specialist
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Strategic Liaison Consultant
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Social Services Liaison for Seniors
1 week ago
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High Net Worth Donor Liaison
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Senior Customer Data Strategist
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Senior Home Care Manager Position
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Senior Customer Data Platform Strategist
2 weeks ago
Boston, Massachusetts, United States Cloudious LLC Full timeWe are seeking a seasoned Senior Customer Data Platform Strategist to lead our CDP implementation project at Cloudious LLC.The ideal candidate will have hands-on experience implementing Microsoft Dynamics and a deep understanding of customer profile segmentation, data quality, and identity resolution.Responsibilities include:
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Senior Accounting Leadership Role
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Senior Laboratory Coordinator
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Employment Coach and Community Liaison
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Senior Security Engineering Leadership Position
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