Senior ServiceNow Business Solution Designer

3 weeks ago


Denver, Colorado, United States Centraprise Full time
Job Title: Senior ServiceNow Business Solution Designer

Location: Denver, CO (Onsite from Day 1)

This is a unique opportunity to join Centraprise in Denver, CO as a Senior ServiceNow Business Solution Designer. As a key member of our team, you will be responsible for designing and implementing business requirements for our NOC Incident/Change/Problem/Vendor Management design and workflows.

About the Role:
  • Design and implement business requirements for NOC Incident/Change/Problem/Vendor Management design and workflows.
  • Liaise between the NOC and the Service Management team to design, test, validate, implement, and release new features and enhancements with TSM, FSM, and CMDB.
  • Provide Design and Architecture support for TSM (Incident, Change, and Problem), FSM (Work Order Management), and CMDB.

Requirements:
  • ETOM/ITIL certification, ServiceNow Architect, System Administrator, or Implementor Certification.
  • 3 or more years of hands-on experience designing and implementing business requirements.

Salary Estimate: $120,000 - $150,000 per year

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