Data AI Solutions Architect
8 hours ago
ServiceNow is a global market leader in AI-enhanced technology, bringing innovative solutions to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes, empowering organizations to work smarter.
About the RoleWe are seeking an experienced Data AI Solutions Architect to drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow's GenAI capabilities and technical advisory activities.
Responsibilities- Lead complex projects, solving complex customer issues related to AI solutions as an SME.
- Provide technical advice and guidance to customers on utilizing ServiceNow technologies to achieve business objectives.
- Deliver ServiceNow capabilities to customers to drive outcomes and value realization.
- Collaborate with cross-functional teams to ensure successful deployment of Now Assist.
- Stay up-to-date with industry trends and emerging technologies in GenAI, applying knowledge to improve and evolve ServiceNow GenAI offerings.
- At least 5 years of experience in a technology advisory role, working directly with AI, machine learning technologies, statistical systems, or big data platforms.
- 8+ Years of experience building solutions on complex cloud-native products, applications, and platforms.
- ServiceNow Certified System Administrator and other certifications desired, 3+ years of ServiceNow Platform experience preferred.
- Proven track record of driving business growth and customer satisfaction with emerging technology solutions.
- Excellent communication and interpersonal skills, effectively communicating technical concepts to non-technical audiences.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Customer-focused mindset and commitment to delivering high-quality results.
We offer a competitive salary range of $140,000-$245,200, plus equity (when applicable), variable/incentive compensation, and benefits. Our benefits package includes health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.
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