Business Process Optimization Specialist with ServiceNow Expertise

17 hours ago


Denver, Colorado, United States Centraprise Full time
Job Title: Business Process Optimization Specialist with ServiceNow Expertise

Location: Denver, CO (Onsite from Day 1)

We are looking for a Business Process Optimization Specialist with expertise in ServiceNow to join our team in Denver, CO. In this role, you will be responsible for optimizing business processes using ServiceNow, including TSM, FSM, and CMDB.

About the Role:
  • Optimize business processes using ServiceNow, including TSM, FSM, and CMDB.
  • Collaborate with the NOC and Service Management team to design, test, validate, implement, and release new features and enhancements with TSM, FSM, and CMDB.
  • Support the design and implementation of business requirements for the NOC Incident/Change/Problem/Vendor Management design and workflows.

Requirements:
  • ETOM/ITIL certification, ServiceNow Architect, System Administrator, or Implementor Certification.
  • 3 or more years of hands-on experience designing and implementing business requirements.

Salary Estimate: $130,000 - $160,000 per year

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