Housekeeping Operations Manager

15 hours ago


Washington, Washington, D.C., United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled Housekeeping Supervisor to join our team at Caesars Entertainment. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Supervise and monitor the daily work performance of all hourly housekeeping staff to ensure efficient and effective service delivery.
  • Compile and manage departmental work schedules to ensure a proper balance of work and optimal resource allocation.
  • Resolve guest complaints and issues in a courteous and professional manner, ensuring a positive experience for all customers.
  • Conduct regular inspections of public areas to ensure they are clean and well-maintained, meeting the high standards of Caesars Entertainment.
Requirements
  • Proven experience in housekeeping or a related field, with a strong background in supervision and team management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and guests at all levels.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.


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