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Clinical Operations Manager
2 months ago
We are seeking a highly skilled and experienced RN Clinical Manager to join our team at CenterWell Home Health. As a key member of our leadership team, you will be responsible for overseeing the clinical operations of our home health services, ensuring the highest quality of care for our patients.
Key Responsibilities- Develop and implement clinical policies and procedures to ensure compliance with regulatory requirements and Company standards.
- Supervise and manage a team of clinicians, providing guidance and support to ensure the delivery of high-quality patient care.
- Conduct regular audits and assessments to ensure compliance with regulatory requirements and Company standards.
- Collaborate with the Branch Director and Company Finance Department to establish location revenue and budget goals.
- Participate in sales and marketing initiatives to promote our home health services.
- Supervise all clinical employees assigned to a specific location, responsible for the overall direction, coordination, and evaluation of the location.
- Handle necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Executive Director/Director of Operations.
- Participate in the interviewing, hiring, training, and development of direct care clinicians, evaluating their performance relative to job goals and requirements.
- Analyze situations, identify problems, and evaluate alternative courses of action through the utilization of Performance Improvement principles.
- Responsible for review of the appropriate number of Case Managers and clinical staff documentation to include starts-of-care, resumption-of-cares, and re-certifications, for appropriateness of care, delivery, and documentation requirements.
- Responsible for the QA/PI activities, working with Utilization Review staff relative to data tracking for performance review and outcomes of care analysis to determine efficiency, the efficacy of case management system as well as any other systems and process.
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR.
- Valid driver's license, auto insurance, and reliable transportation.
- Two years as a Registered Nurse with at least one-year of management experience in a home care, hospice, or equivalent environment.
CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.
