Veterinary Clinical Manager

4 weeks ago

Vancouver, Washington, United States MedVet Full time
Job Summary

MedVet is seeking a highly skilled and experienced Veterinary Clinical Manager to join our team. As a Clinical Manager, you will be responsible for developing and maintaining a team of engaged and empowered team members to provide exceptional service to our patients, clients, and referral partners.

Key Responsibilities
  • Ensure the department's healthcare team has the resources and tools needed to deliver the MedVet Experience
  • Coach team members on fundamentals of process improvement, ensuring the department is operating in an efficient and sustainable manner
  • Collaborate with other departments to achieve shared goals
  • Develop, monitor, and adjust schedules according to workflow to maximize efficiency
  • Make recommendations in collaboration with the service/department representative for the purchase of needed supplies and equipment
  • Manage and influence department financial decisions and health
  • Effectively influence behavior and lead change in a rapidly growing organization while fostering a collaborative, service-oriented culture
  • Provide a comprehensive clinical onboarding training schedule for all team members
  • Provide ongoing and continuous performance feedback, instruction, and follow up to team members as part of a healthy Employee Experience
  • Negotiate and mediate conflict in partnership with the HR Partner
  • Perform initial screening of client and referral partner concerns, and collaborate with the hospital dyad to resolve
  • Provide written performance feedback and a development plan annually for each member of their healthcare team
  • Attract and retain exceptional team members by providing an enriching Employee Experience that provides meaningful work, career growth, and ongoing professional development
  • Split time between clinical and administrative duties with a minimum of 50% of the time spent on administrative tasks (this varies depending on the hospital/department size, number of direct reports, and staffing needs)
Requirements
  • Minimum of three years of experience in a management or leadership role
  • Veterinary experience required, LVT desired
  • Associate degree or a combination of equivalent college level courses and experience preferred
  • Excellent interpersonal, customer service, and communication skills
  • Excellent organizational skills and the ability to multi-task
  • Capability to work well in a fast-paced environment
  • Ability to prioritize duties and responsibilities to meet deadlines
  • Highly professional and able to work with people on all levels of the organization
  • Must have standard knowledge of and ability to use Microsoft Office programs including Word, Excel, PowerPoint, and Outlook
  • Must be flexible to meet the needs of the department, which includes a mix of after-hour and weekend coverage
Perks and Benefits
  • Strong career growth and personal development opportunities
  • Comprehensive Health Benefits
  • Vision and Dental
  • HSA, FSA and Independent Care Spending
  • 401k with Employer Match
  • Paid Time Off (PTO)
  • Paid Parental Leave
  • Uniform Allowance
  • Employee Pet Discounts and Pet Insurance
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
  • Continuing Education Opportunities and Assistance Program
Compensation
This position has an initial hiring range of $77,000 to $101,000 per year based on skillset and experience. Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check MedVet does not accept unsolicited resumes from third-party recruiters. MedVet

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