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Payroll Associate
1 month ago
Join the City of New York team as a Payroll Associate and contribute to the success of our organization. As a key member of the Payroll Management & Timekeeping Unit, you will play a vital role in managing the payroll and timekeeping of over 1,000 employees.
Key Responsibilities:- Verify the accuracy of payroll reports and ensure timely distribution of paychecks and related documents.
- Process one-time payments, check refunds, EFT stops, and EFT reversals, as well as direct deposit Eforms.
- Provide exceptional customer service to employees, responding to inquiries and resolving issues related to time and leave.
- Assist in training new employees and supervisors in CityTime applications and enroll employees into CityTime DCD hand scanners.
- Manage the unit email box and main phone line, preparing communications for agency-wide Time & Leave Admin updates.
- Perform miscellaneous tasks as assigned by the Manager/Assistant Manager of Payroll & Timekeeping.
- A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
- Or an associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience, including one year of administrative supervisory experience.
- Or a four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience, including one year of administrative supervisory experience.
- Three years of experience with payroll-related functions.
- Proficiency in the various NYC-specific payroll systems, including the Payroll Management System (PMS), NYCAPS, CityTime, and CHRMS.
- Proficiency in Microsoft Word and Microsoft Excel.
- Excellent analytical skills, work ethic, and attention to detail.
- Excellent verbal and written communications skills.
- Excellent telephone skills and a professional demeanor.
- Excellent customer service skills.
- Ability to work independently and meet deadlines.
- Ability to work well in a fast-paced environment.
- Ability to maintain confidentiality.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
