Front Desk Administrative Assistant

5 days ago


Roanoke, Virginia, United States Smile Doctors Full time
Job Description

We are seeking a highly organized and detail-oriented Front Desk Coordinator I to join our team at Roanoke Valley Orthodontics Powered By Smile Doctors. As the nation's leading Orthodontic Support Organization, we pride ourselves on providing world-class patient care with hometown heart.

Key Responsibilities:

  • Greet patients and visitors, determine the nature of their visit, and notify the appropriate team member(s).
  • Perform various administrative duties, including welcoming visitors, answering calls, checking-in patients, verifying insurance information, and notifying clinicians of patient arrival.
  • Maintain accurate and up-to-date patient records, update charts, and post payments to accounts.
  • Coordinate payment arrangements or account resolution, receive, store, and deliver shipments and mail.
  • Drive internal marketing initiatives and foster participation from everyone.

Requirements:

  • High School Diploma or equivalent required.
  • One (1) year of administrative experience preferred.
  • Bilingual a plus, but not required.

Benefits:

  • Competitive salary: $45,000 - $55,000 per year.
  • Medical, dental, vision, and life insurance.
  • Short and long-term disability coverage.
  • 401(k) plan.
  • Two weeks paid time off in your first year + paid holidays.
  • Discounts on braces and clear aligners for you and your family members.

About Us:

Roanoke Valley Orthodontics Powered By Smile Doctors is a growing organization that offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond.


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